Privacy Policy

1. Identity of the Data Controller

The data controller responsible for determining the purposes and means of processing your personal data is jumbo solutions s.r.o., with its registered office at Lermontovova 3, 811 05 Bratislava - Staré Mesto, Slovakia, Company ID (IČO): 56397721, registered in the Commercial Register of the District Court Trenčín, Section: Sro, File No. 47249/R. For any inquiries regarding data protection, please contact us directly at info@jumbosolutions.sk.

2. Scope and Categories of Processed Personal Data

We only process data that is absolutely necessary to provide you with professional services and address your inquiries. Our website serves purely as an informational business card and does not include an e-shop or a client portal. If you contact us directly via email, we process your contact and identification data, which primarily includes your first name, last name, email address, telephone number, or company name, alongside any other information you voluntarily include in the body of your email.

3. Purpose and Legal Basis for Processing

We process your personal data based on the legal grounds of pre-contractual relations and performance of a contract, which includes handling email inquiries, providing technical consultations, or preparing business proposals for potential cooperation under Art. 6(1)(b) GDPR. Furthermore, data may be processed under our legitimate interest to protect our legal rights and defend the company in the event of disputes under Art. 6(1)(f) GDPR.

4. Recipients of Personal Data

Your personal data is fully secure with us. We never sell, rent, or provide your data to third parties for commercial or marketing purposes, nor do we perform user profiling. To run our business efficiently, we only use trusted partners. The sole recipient is our web hosting and email services provider (WebSupport s.r.o.), ensuring secure data storage on servers located within the EU in compliance with the GDPR.

5. Use of Cookies

This website prioritizes user safety and privacy, which is why it does not use any analytical, tracking, or advertising cookies from third parties. We do not monitor your browsing behavior or retarget you with advertising. Any operational technical cookies used serve purely to ensure the flawless display of content and optimal functionality on your device.

6. Data Retention Period

We store your data only for the period necessary to fulfill the intended purpose. If you communicate with us via email and it does not lead to a contract, your emails and contact details will be permanently deleted no later than 12 months after our last communication ends.

7. Rights of the Data Subject

Under the GDPR, you maintain comprehensive legal rights. These include the right of access to your personal data, the right to rectification of incorrect or incomplete information, the right to erasure (the right to be forgotten) if the data is no longer required, the right to restriction of processing, and the right to object to the processing of your data.

To exercise your rights, please contact us at info@jumbosolutions.sk. If you believe your personal data is handled in violation of the law, you have the right to lodge a complaint with a supervisory authority, such as the Office for Personal Data Protection of the Slovak Republic.